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Technical Writer/Analyst

Equitable Bank, 30 St. Clair Ave West, Suite 700, Toronto, Ontario, Canada Numéro de demande870
28 novembre 2019

Title:                     Technical Writer/Analyst

Department:      Mortgage Services

Reports To:         Senior Manager, Mortgage Services

Duration:             6 month contract


Purpose of the Job


Equitable Bank is on the path to adopt the Advanced Internal Ratings Based (AIRB) approach to determine the Bank’s Credit Risk regulatory capital requirements.  The Bank’s regulator, OSFI, has to approve the adoption of AIRB, where the associated minimum requirements are detailed in the Capital Adequacy Requirements (CAR) Guideline as well as related Implementation Notes.


To facilitate the application for adoption of AIRB approaches for Credit Risk, the Bank is searching for an experienced Technical Writer/Analyst to help the Mortgage Services business stream meet the minimum regulatory requirements.


The primary responsibility for the Technical Writer/Analyst will be to support the self-assessment process for the Mortgage Services business stream, identifying and addressing documentation gaps, designing/revising business processes as well as management reporting to ensure they fit minimum regulatory requirements and end user educational and awareness materials.


Main Activities:


  • Drive gap closure activities based on the results of the OSFI CAR self-assessment process
  • Document new and revise existing policies in collaboration with key stakeholders across business streams, while maintaining alignment with enterprise policies and regulatory requirements to ensure AIRB compliance
  • Document new and revise existing business stream process flows in line with the business stream polices to support AIRB compliance
  • Deliver high-quality artifacts that are accurate, comprehensive, clear, concise, and easy-to-understand
  • Facilitate requirement gathering sessions with various levels of stakeholders to elicit, analyze and document senior management and departmental level reporting requirements
  • Support User Acceptance Testing by providing clarifications on requirements and functionality, document and review test scenarios to ensure comprehensive coverage of the requirements and participate in defect triage
  • Prepare training materials (user guides, quick reference, self-help/online documentation and training guides)
  • Support the Mortgage Services business stream AIRB program as required in resolving compliance, audit and regulatory issues
  • Work closely with the business stream project manager and provide work effort estimates for each of the deliverables, provide timely updates and promptly report any issues and risks impacting deliverables
  • Use JIRA and confluence to create and validate user stories, execute test scenarios and perform defect management


Knowledge/Skill Requirements:


  • Bachelor’s degree in relevant technical field
  • 2-4 years’ experience with writing policies and procedures and other technical documents
  • 5+ years’ Regulatory Compliance experience
  • 5+ years’ experience as a Business Analyst
  • 2-4 years’ experience in Mortgages industry, specifically involving collections, recoveries and defaults
  • Good understanding of the OSFI CAR Guidelines, specifically Chapter 6 – Credit Risk – Internal Ratings Based Approach and related Implementation Notes
  • Proven experience with various project delivery methodologies such as Waterfall, Iterative and Hybrid Agile
  • Strong verbal and written communication, and ability to present with a high degree of comfort speaking with executives, IT Management and business stakeholders
  • Proven ability to quickly learn and understand complex topics
  • Experience in handling multiple projects simultaneously, with effective prioritization skills
  • Experience with collaboration tools including JIRA, Confluence, and SharePoint
  • Experience with Microsoft Visio for process documentation

Autres détails

  • Type de paie À heure
  • Equitable Bank, 30 St. Clair Ave West, Suite 700, Toronto, Ontario, Canada