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Full Time Brookstreet Hotel Assistant Food & Beverage Outlets Manager

Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada Req #205
Wednesday, November 27, 2019
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

Brookstreet Hotel, Ottawa’s leading restaurant, spa, conference and wedding destination is seeking a talented, dynamic F&B Assistant Outlets Manager.  Working at Brookstreet means redefining the hospitality experience in Kanata North, Ottawa where we deliver sensational service, beyond the bounds of a typical hotel chain.

In 2019, we were awarded:

  • CAA 4 Diamond Award
  • Favourite Hotel Faces Magazine Award
  • Favourite Corporate Function Venue Faces Magazine Award
  • 2019 Employee’s Choice Awards from the Ottawa Business Journal

 

Apply online, Email your resume to resume@brookstreet.com  or visit us at our Open Interview Sessions every Friday between 1:00-4:00pm or Tuesday 3:00-6:00pm at Brookstreet Hotel, 525 Legget Drive, Ottawa, K2K 2W2 – HR (Casting) Office.

 

Why Work for us?

  • Free covered parking
  • We will feed you! Staff cafeteria serving hot meals, salad bar, pop, coffee & more ...
  • We provide uniforms (and we clean them)
  • Paid personal days
  • Discounted hotel stays for you, your friends & family
  • Discounts on gym memberships, spa, golf, mini golf, restaurants & café
  • Great social events including: annual staff gala, kid’s Christmas party, summer anniversary party, staff appreciation week and more!
  • Hotel training program; plus when you complete it, we give you a free night stay with a dining voucher!
  • Quarterly recognition & award celebrations
  • Medical benefits & RRSP provided to full time staff
  • Employee assistance program
  • Leadership development training program

 

Responsibilities

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:    

 

  • Consistently offer professional, friendly and engaging service
  • Lead the F&B outlet team in all aspects of the department and ensure service standards are followed
  • Handle guests concerns and react quickly and professionally
  • Assist in recruitment, onboarding and training of all partners and leads
  • Balance operational, administrative and partner needs
  • Maximize revenues by communicating regularly with the F&B teams to implement upon strategies, practices and promotions
  • Inspire the ongoing professional development, performance management, growth and satisfaction of all team members
  • Works with the culinary team, stewarding, and all outlets and hotel leaders to promote teamwork as a strong component of the daily service culture
  • Assist with the development of creative menus, wine lists, service delivery and standards of all F&B operations
  • Promotes and ensures a clean and safe working environment, with continual emphasis on promoting health & safety
  • Attend departmental, F&B and hotel meetings in the absence of the manager
  • Assist with the staffing and scheduling to ensure adequate and balanced partners and leadership levels in line with our labour standards and productivity expectations
  • Ensures a positive visual impact, including ambiance, cleanliness, décor and service
  • Other duties as assigned

Qualifications

 

  • Previous Food and Beverage leadership experience required
  • Previous Point of Sale system experience preferred
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Salary
  • Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada