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Full Time Brookstreet Hotel Marketing & Communications Coordinator

Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada Req #202
Thursday, November 21, 2019
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

A rare and exciting opportunity for a results-oriented, dynamic individual.  Reporting to the Director of Sales & Marketing, this position will support the development of Brookstreet Hotel and the Marshes Golf Club’s national, regional and local marketing strategies. We are seeking a highly motivated individual who will best represent Ottawa’s premier four diamond accommodation and conference facility.


In 2019, we were awarded:

  • CAA 4 Diamond Award
  • Favourite Hotel Faces Magazine Award
  • Favourite Corporate Function Venue Faces Magazine Award


Apply online, Email your resume to or visit us at our Open Interview Sessions every Fridays between 1:00-4:00pm or Tuesdays 3:00-6:00pm at Brookstreet Hotel, 525 Legget Drive, Ottawa, K2K 2W2 – HR (Casting) Office.


Why Work for us?

  • Free covered parking;
  • We will feed you! Staff cafeteria serving free hot meals, salad bar, pop, coffee & more;
  • We provide free uniforms (and we clean them);
  • Paid personal days;
  • Discounted hotel stays for you, your friends & family;
  • Discounts on gym memberships, spa, golf, mini golf, restaurants & café;
  • Great social events including; annual staff gala, kid’s Christmas party, summer celebration party, staff appreciation week and more;
  • Hotel training program, plus when you complete it, we give you a free night stay with a dining voucher;
  • Quarterly recognition & award celebrations;
  • Medical benefits & RRSP provided for full time staff;
  • Employee assistance program with additional perks;
  • Leadership development training program;




  • A minimum of 2 years direct marketing experience in a major full service hotel, convention facility or similar.
  • Ability to effectively communicate, both verbally and written in French and English
  • Must be available to work evenings and weekends as required.
  • Proficient in Windows O/S including Outlook, Word, Powerpoint, Delphi, Drupal and design software and adobe photoshop and indesign.
  • Must operate with high integrity in delivering exceptional service to our guests and partners
  • Ottawa market familiarity and established relationships an asset
  • Graphic Design and Social Media experience considered an asset


Job Profile:

  • Market Research
  • Build measure and support revenue campaigns, including reporting of ROI for all marketing campaigns
  • Collaborate with the Sales and Events teams to develop supporting materials including sales kits and presentations ensuring BSH common look and consistent content
  • Establish and enforce standards regarding Brookstreet’s brand identity, including look and feel and consistency of messaging across collateral and other marketing initiatives
  • Work closely with Agency of record to build and execute campaigns to drive revenue
  • Responsible for building and maintaining customer communications, e-mail marketing database as well as creating and sending e-mail blasts working closely with Revenue Manager
  • Work with internal systems and messaging platforms to drive ancillary revenues
  • Updates to the Brookstreet and Marshes websites
  • Manage internet initiatives including search engine optimization, pay-per-click advertising and tracking and analyzing online campaign metrics
  • Assist with interdepartmental communication including SharePoint. Ensure that Partners have access to marketing tools [usage guidelines, templates, logos, images]
  • Prepare Monthly Marketing & Communication  Reports
  • Advertising placement for print, radio and internet
  • Prepare Purchase orders
  • Prepare Mailing Lists for customer outreach
  • Project management, including identifying new collateral materials needed, driving content, management of external suppliers including advertising agency, writers, designers, printers and contractors for on-time and on-budget delivery of marketing materials. 
  • Implement seasonal promotions and local marketing campaigns including for Marshes golf, Au Naturel Spa, Perspectives Restaurant, Options Jazz Lounge and B-Cafe
  • Special projects as assigned by the DOSM

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Salary
  • Brookstreet Hotel, 525 Legget Dr, Kanata, Ontario, Canada