Forklift Operator (Walkie, Raymond Reach)

Join our team 

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

SUMMARY

Reporting to the Operations Supervisor the Material Handler is responsible for a variety of warehouse tasks using an RF and various material handling equipment. Follows best practice processes to ensure we are efficient, accurate, and provide quality and on-time orders for our customers.

Shift: Monday to Friday. Morning shift 7am-3pm and Afternoon shift 3pm-11pm

RESPONSIBILITIES

• The material handler plays an important role in meeting customer agreements which include productivity, accuracy, and service level.
• Responsible for the handling of product for various operational processes, including receiving, order picking, shipping, and inventory control.
• This role requires the use of material handling equipment and RF technology.
• Follows Standard Operating Procedures to ensure quality and consistency is achieved.
• Completes material handling tasks as presented on the RF, scanning where possible to avoid manual keying.
• Participates in inventory activities including physical inventory counts and cycle counts.
• Moves empty pallets, depositing them at the designated pallet holding location.
• Keeps the warehouse clean, orderly, and free from obstructions, with all debris placed in proper containers or designated areas.
• Operates equipment and completes tasks in a manner consistent with company Health & Safety policies.
• Demonstrates respect for the organization’s values, while maintaining and upholding company policies and procedures.
• Other duties as assigned.

EXPERIENCE

• Two (2) years warehouse experience, with one year’s operating material handling equipment (MHE) with a proven track record for safety.
• Previous experience with RF based Warehouse Management System (WMS), preferably Red Prairie.

COMPETENCIES

SKILLS

• Knowledge of warehouse processes, including receiving, order picking, shipping, and inventory control.
• Organized and strong attention to detail.
• Able to adapt to change and easily adopt new processes required to meet changing business needs.
• Able to work in a structured environment and follow instructions.
• Knowledge of WMS RF Scanner.
• Experience with Red Prairie WMS an asset.

CUSTOMER SERVICE AND “OUR WAY” CULTURE

• As a team member, works collaboratively with Metro employees in a team-oriented environment.
• Exceptional customer service attitude.
• Looks for ways to say “Yes” to the customer (internal and external).
• Promote and support team member driven social initiatives.
• Follow established processes and achieve customer Key Performance Indicators (KPIs).
• Commitment to quality of work.
• Approachable, positive interpersonal style.
• Maintain open, honest relationships.

HEALTH & SAFETY

• Without compromise, maintains a safe and clean work environment.
• Follows the Occupational Health and Safety Act including safety, violence and harassment laws.
• Reports any hazards in the workplace to management.
• Must not use or operate equipment in a way that puts oneself or others in danger.
• Must not put other workers at risk by their actions.
• Ensures safety accidents and incidents are immediately reported to management.

EDUCATION 

• Some high school, completion of secondary school diploma preferred. 

CERTIFICATIONS

• One or a combination of the following equipment experience and certification - Raymond Reach, Dock Stocker, Counterbalance and/or Walkie. (MHE is site specific)

WORKING CONDITIONS

• Able to commit to a flexible work schedule, including overtime and weekends when required.
• Works 100% of their time on the warehouse floor, walking, standing, and bending.
• Capable of lifting up to 50lbs repeatedly and safely.
• Recognize that work hours and location may change.