PCAS19-125 - Emergency After Hours Service Worker (6 Month Contract) - Part-Time Worker

Summary of Duties & Responsibilities:

Acts as first point of contact between the Society and potential clients for all after hours services.  This position also investigates cases that meet eligibility for Emergency services, to determine whether a child is in need of protection.  Worker is responsible for screening all calls and, in consultation with the supervisor, will conduct investigations where a child is at imminent risk.  All other situations requiring immediate after hours services, such as placement of a child, are also critical to this role. This position requires the a ability to maintain a work station at home and maintains and updates a file of all necessary manuals, forms, alerts and other documents pertaining to the Emergency After-Hours Service, as provided by Peel Children’s Aid.
 
Qualifications:

Bachelor of Social Work and/or Master of Social Work degree from a recognized university and at least one year of related experience. A class G drivers license and daily access to a vehicle are required.
 
Required Knowledge & Experience:

1. Effective assessment, interviewing, relationship building skills.
2. Solid knowledge and skills related to the Ontario Risk Assessment Model and child welfare case management.
3. Good and timely written communication skills, particularly with respect to formulation of accurate, concise recordings.
4. Excellent computer skills.
5. Superior telephone manner and verbal communication skills.
6. Knowledge of family services and child in care issues.
 
Hours of Work: