Business Process Improvement Analyst
Toronto, ON, Canada
Req #106
Wednesday, November 13, 2019
Analyst, Business Process Improvement
About Us
The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and will become the provincial wholesaler of cannabis for private retail stores once a legislative framework is in place. Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry.
We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.
About the Role
We are recruiting for an Analyst, Business Process Improvement (BPI) to join the Strategic Program Management team. You will be responsible for partnering with cross- functional teams to identify efficiency opportunities. design and develop process improvement strategies that are in line with OCS culture of collaboration and innovation.
This is an exciting opportunity to use your agile, solutions-focused style to bring the business leaders and technology partners together to develop robust and customized solutions to current and future improvement opportunities within our unique, growing organization.
This is an exciting opportunity to use your agile, solutions-focused style to bring the business leaders and technology partners together to develop robust and customized solutions to current and future improvement opportunities within our unique, growing organization.
About Your Day
- Gather requirements and define stakeholder needs for business process development and improvement
- Identify process improvement opportunities, develop improvement recommendations with identified risks
- Assess current processes, develop future processes and process maps
- Document detailed plans and procedures
- Collaborate with other departments to integrate new business processes and cycles into Program Delivery
- Recommend approaches to obtain stakeholder and management approvals for technical content
- Coordinate sign-off of process maps and procedures, ensure the content is accurate, consistent, and follow established guidelines and best practices
- Establish and maintain collaborative relationships with subject matter experts, project team members and management across divisions to plan and implement process improvements
- Manage projects to meet schedule, business and budget objectives.
- Recommend process changes that enhance service delivery and minimize inefficiencies
About You
- Bachelor's degree in a related field of study, or equivalent level of education and experience
- 2+ years of experience in business analysis, project management, process improvement, and/or continuous improvement. Certifications would be an asset.
- Experience/Certification in Lean Six Sigma, Lean Thinking methodology/tools, would be an asset
- Excellent interpersonal skills, with the ability to effectively engage business leads and their teams
- Strong verbal and written communication skills and strong problem-solving skills
- Intermediate to advanced level of skills with Microsoft Office applications including: Outlook, Visio, Excel, Word and PowerPoint
About the Job
- City: Toronto, ON
- Employment Type: Permanent Full-Time
- Required Travel: Rare, within the GTA
- Application Deadline: November 21, 2019
We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs.
Other details
- Pay Type Hourly
This posting is inactive.
- Toronto, ON, Canada