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IT Support (Internship)

Immigrant Services Calgary, 1200, 910 7Ave SW, Calgary, Alberta, Canada Req #125
Thursday, November 14, 2019
Immigrant Services Calgary is a non for profit immigrant serving agency established in 1977. ISC's mission is to be a comprehensive settlement agency working together with immigrants and their families to make Canada home. ISC is looking for individuals who appreciate the valuable contributions immigrants make to Canada, and understand and share our values of  being passionate, accountable and ethical leaders in settlement services. We believe that people come first. We are committed to quality services for a diverse Canadian community.

Immigrant Services Calgary has an exciting opportunity for an enthusiastic and innovative IT student to support the IT and Operations Department with various technological tasks and challenges. The primary role of the IT Intern will be to assist the day to day operations of IT department while learn and build web applications to streamline business processes and workflows.
 

Duties:

• Assist the IT coordinator to design and build web applications to streamline business processes and workflows
• Administer Microsoft Active Directory, including setup accounts, reset password, and manage group membership
• Manage mailboxes, groups, and accounts in Office 365
• Working with VMWare, Microsoft Azure, and AWS infrastructures
• Set up IP telephone
• Manage computers, tablets, and smartphones with MDM solutions
• Troubleshoot computer, telephone, printer, and network issues
• Image and setup computers
• Research into new technology based on ISC program needs
• Update hardware and software asset inventory
• Provide technology trainings to users
• Produce IT manuals and documentations
 

Qualifications:

• Strong analytical, troubleshooting and problem-solving skills
• Fast and independent learner, willing to listen and learn
• Confident, dependable, adaptable, flexible, honest, self-reliant and team player
• Detail and quality orientated
• Strong work ethics and organized
• Familiar with Microsoft Active Directory, Microsoft Office 365, Microsoft Azure, and AWS
• Some knowledge of Microsoft SharePoint, Microsoft PowerApps, Microsoft Flow, and Docker
• Some computer programming and data analytic experience preferred
• Comfortable working with Windows, Linux, and MacOS operating systems
• Skilled in Microsoft Office suite
• Good oral, written & interpersonal skills
• Cultural sensitivity
• Second language is an asset

Thank you for your interest. Due to the high volume of applicants, only candidates short-listed will be contacted. No phone calls or visits please.

Other details

  • Pay Type Hourly
  • Immigrant Services Calgary, 1200, 910 7Ave SW, Calgary, Alberta, Canada