Team Lead - Distribution and Shipping

About Us

The Glen Dimplex Americas organization operates in North, Central and South America. Focused on enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. The organization’s portfolio of leading brands are strategically positioned to meet the market challenges of tomorrow by enhancing the moments that matter in life and in the environment.

The Dimplex brand focuses on innovation, inspired design and energy efficiency while the Cadet brand invites warmth and dependability at a value appreciated by its customers. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters, to fireplaces and controls. Dimplex also delivers on inspired design in the category of home furnishings with a complete line of mantels and media consoles.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

The Opportunity

The successful applicant for this opportunity is an organized, detail-orientated individual who can work in a fast-paced distribution team environment with proven problem-solving skills.  Strong interpersonal and communication skills are required.

In this role you will:

• Supports Distribution team with daily activities.
• Trains or oversees training of new associates on picking and packing processes.
• Oversee auditing of outbound shipments
• Reviews picking/packing issues on the spot and resolves or escalates as required.
• Assists to resolve scanner issues.
• Maintains shipping dock organization.
• Ensures shipments are in the correct lanes, labeled and ready for loading.
• Works closely with Distribution Coordinator to ensure accuracy of shipments.
• Manages audits on completed orders for unit count accuracy before shipping.
• Works closely with Materials Supervisor for stock transfers staged on Receiving dock.
• Loads trailers as required with a high level of accuracy, focusing on balance and safety.
• Manages regular inventory.
• Coordinates with offsite 3pl for inventory movement
• Performs location audits and resolves common inventory issues.
• Monitors locations for correct product, HUs, labels etc.
• Leads projects involving rotation of product such as rework on large quantities of units.
• Works closely with leadership to ensure requirements are being met.
• Ensures accuracy and organizational flow of inventory movements.
• Maintains warehouse organization, creating space and moving products as required.
• Drives compliance with health and safety measures.
• Closely monitors associates working on the floor for correct PPE, safe lifting and forklift safety.
• Trains associates on correct safety protocols and follows up as required.
• Reports unsafe areas, situations, or behaviors immediately to the appropriate leadership.
• Supports Distribution Supervisor as required on a variety of warehouse tasks.
• Supports Inbound functions as required.
• Other duties as required.

As a people leader you will:

Shape a Sustainable Future

• Must anticipate the future by sense and acting upon emerging trends
• Must engage and inspire people around priorities. Energize teams and to make our purpose real.
• Own the Outcome and make growth happen. Execute for today and drive future growth.

Keep the Customer Central

• Shape the customer needs. Understand and exceed customer needs
• Build close customer relationship. Establish relevant and trusted customer engagements
• Creative distinctive value. Bring unique solutions to our customers

Act with Agility

• Embrace Change. See change as an opportunity rather than a challenge
• Show resilience. Display determination and supports other to do the same
• Demonstrate curiosity. Seek new learnings and experiences
• Solve problems. Make sense of complexity to generate solutions

Fuel Innovation

• Seek out the possible. Collaborate as one to imagine and discover opportunities
• Lead Change. Shape a culture to drive disruptive change
• Keep it Simple. Drive out complexity wherever possible

Champion People Development

• Start with yourself. Be humble and self-aware
• Develop capability. Foster a culture of development
• Grow Future leader. Nurture the next generation

What You Need

• High School Diploma or equivalent required.
• 1+ years experience in a high volume, fast-paced distribution environment.
• Leadership experience an asset.
• Ability to pay close attention to detail.
• Strong interpersonal skills.
• Excellent organizational and administrative skills.
• Professional communication both verbal and in writing.
• Proven ability to juggle multiple tasks simultaneously.
• Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlines.
• Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds (up to 200lbs with additional lifting support from team-mates).
• Occasionally works overtime.
• Experience in use of personal computers and related programs (Microsoft Word, Outlook, and Excel).
• RF Scanner experience considered an asset.
• Previous experience working with SAP systems considered an asset.

What We Offer

Core Total Rewards

• Co-Pay Group Benefits with low Employee rates for Medical, Dental, Vision
• Fully funded Life Insurance, AD&D, Short Term & Long Term Disability
• Optional Supplemental Insurance (eg critical illness, Employee or Spousal Life Insurance and AD&D
• 401K with 100% Employer Match up to 4%
• 3 Weeks Vacation Immediately
• Employee Assistance Program
• Workplace Wellness Program
• Support of professional memberships/certifications

Additional Rewards

• Educational Reimbursement Program
• Smart casual dress atmosphere
• Summer Fridays
• Employee Service & Recognition Awards
• Referral Bonus Program
• A unique opportunity to be a key player in a growing global organization
• An innovative fast-paced culture focused on people

Our Values

We Think Customer – we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday moments

We Care About People – we recognize the power of a community with a common purpose; empathizing with others’ point of view and acting with integrity to create a safe and healthy environment

We Value Innovation – we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutions

We Keep it Simple – we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done

How to Apply

If you are interested in applying or learning more about this opportunity, please apply now.

If you know of an individual who would thrive in our environment, refer them to us! For more information on our Referral Incentive Program please visit the Human Resources page of the Intranet Site.

Glen Dimplex Americas is committed to fair and accessible employment practices.

Glen Dimplex Americas may use AI on different recruitment platforms to screen applications.