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Human Resources Assistant

Thorold, ON, Canada Req #83
Monday, December 2, 2019
CAA Niagara serves over 137,000 members in the Niagara Region and employs 170 people within its five offices in Grimsby, Niagara Falls, St. Catharines, Thorold and Welland.CAA Niagara is part of a federation of eight membership clubs serving over 6 million members through 140 offices across Canada. CAA clubs continue to build on the trust earned over one hundred years; continually growing the suite of relevant products and services provided to members.The suite of products and services includes: roadside assistance, insurance, travel, rewards and public affairs.


CAA Niagara is a proud Niagara Region employer,  that strives on delivering rewarding experiences and enhancing the lives of our community. We provide emergency roadside assistance, travel services, insurance coverage, membership and rewards savings, for over 137,000 members in Niagara. Our employees are our strength and with that, we are looking for an HR professional to join our Human Resources team. The successful candidate will enhance CAA Niagara’s culture through employee interactions, supporting a value-added responsive HR function.


As the Human Resources Assistant for CAA Niagara, you will align with our values of integrity, teamwork, service excellence and respect & inclusivity. You will provide administrative and HR support to complement the team and business needs. The HR Assistant role will balance independent and collaborative work in a fast-paced environment. The role requires a self-starter with strong attention to detail and a passion to learn and grow within the company and HR field.


At CAA Niagara, we offer a great total rewards package that includes:

  • Competitive Salary
  • 100% employer-paid premiums for health, dental, vision, life insurance, travel insurance
  • Defined Contribution Registered Pension Plan
  • Training opportunities
  • Volunteer Program
  • Wellness Incentive
  • Paid Personal Hours
  • Social events



To be seriously considered for this role, please have the following in regard to:

  • Experience: At least one (1) year of Human Resources Experience. Co-op experience will be accepted.
  • Education: Post-Secondary degree/post-graduate in Human Resources Management
  • Skills: You must have excellent attention to detail, someone who can prioritize multiple and conflicting priorities while ensuring a focus on quality. You must also understand the fundamentals of the Human Resources field and its practices.
  • Characteristics: This is an autonomous position, so you should be self-sufficient and self-motivated. It is also a role that requires strong interpersonal skills and the ability to communicate effectively.



As CAA Niagara’s Human Resources Assistant, you will be supporting the fundamental basis of HR, including, but not limited to:

  • Recruiting functions such as posting jobs, applicant tracking, pre-screens, reference checking, creating offer letters and new hire welcome kits.
  • Delivering orientations and supporting the function of the onboarding program.
  • Managing employee files for accuracy and completion.
  • Crafting informative and relevant HR updates and newsletters, while managing the online intranet content for HR Department & Communications.
  • Administering group benefits and pension, updating the HRIS and supporting the payroll function.
  • Organizing and Tracking online training needs.
  • Participating in Health, Safety & Wellness initiatives.
  • Supporting the HR Generalist in other business-related projects.


Come join a fantastic team and help support our most important asset: our people.

CAA Niagara is an equal opportunity employer commited to providing an inclusive, barrier free workplace.CAA Niagara provides accommodations to applicants with disabilities throughout our hiring process. If you require an accommodation, please contact the HR Team at

Other details

  • Pay Type Salary
  • Thorold, ON, Canada