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Full Time Dispatcher- Twin Oaks

Twin Oaks, PA 19014, USA Req #531
Tuesday, June 9, 2020

The Company

Arctic Glacier is a leading manufacturer and distributor of premium quality packaged ice products, primarily under the brand name Arctic Glacier ® Premium Ice.  We are the largest producer of packaged ice in Canada and are one of the largest producers in the United States, serving over 75,000 retail, commercial and industrial customer locations.  From our North American headquarters in New Jersey, we provide direction to facilities operating in six Canadian provinces and nineteen US states.


The Opportunity


Reporting to the Distribution Manager, this position is responsible for answering all inbound calls from customers and dispatching drivers to ensure all deliveries are made in a quick and efficient manner. In addition, the Dispatcher coordinates and maintains the dock area and maintenance of all vehicles.


Key Responsibilities:

  • Responsible for correspondence with customers and dispatch drivers.
  • Communicates with drivers on day-to-day assignments.
  • Reconciles all cash and driver invoices.
  • Maintains handheld invoicing system.
  • Coordinates the dock area involving the loading of trucks, shipping, and receiving.
  • Evaluates the availability of trucks for ice delivery as well as for repairs and maintenance.
  • Reviews driver logs and vehicle inspection reports.
  • Receives merchandiser repair calls and dispatches service technicians.


Skills Requirements and Competencies:

  • 1 to 2 years’ experience working in a distribution environment.

  • Excellent written and verbal communication skills.

  • Basic math and cash handling skills.

  • Ability to work independently as well as in a team setting.

  • Comfortable with a fast-paced environment and ability to shift focus to meet client needs.

  • Must be comfortable working with hand held units.

  • Working knowledge in Microsoft Office products, including Excel and Outlook.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

Arctic Glacier is an Equal Opportunity Employer.  Arctic does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.

Other details

  • Pay Type Hourly
  • Twin Oaks, PA 19014, USA